Failed Start Becaause Side By Side
Windows Vista - Microsoft Office - Adobe Acrobat
Hi Guys,
The application failed to start because its side-by-side configuration is incorrect. Please see the application event log for detail.
I've got a user who is getting the following error when trying to start Microsoft Office or Adobe Acrobat:
The application failed to start because its side-by-side configuration is incorrect. Please see the application event log for detail.
When I try to check the event viewer, I get an error that 'MMC could not create the snap-in Event Viewer'. When I try to manually add the event viewer snap-in, I get the same error.
I've read online that the first issue could be caused by a missing or corrupt C++ Redistributable... so I've re-installed it but to no avail.
Have you guys come across this issue before? Any suggestions on how to proceed here?
quack quixoteCaffeine Failed Side By Side
1 Answer
I had the same issue with Vista on a PC with Office 2007 and Acrobat 8 Pro. The only thing that worked for me was to uninstall both office and acrobat and then reinstall them both. I wasn't able to follow up whether the resolution was permanent because I fresh-installed Windows 7 shortly thereafter.
Matias NinoMatias Nino